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Title
Text copied to clipboard!Railway Conductor
Description
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We are looking for a Railway Conductor to join our professional team. The Railway Conductor plays a key role in ensuring the safety, comfort, and smooth travel experience of train passengers. Responsibilities include ticket inspection and sales, passenger guidance, monitoring adherence to train schedules, and collaborating with train staff. The conductor also acts in emergency situations and ensures that train travel is conducted safely and according to regulations. The role requires excellent customer service skills, the ability to work under pressure, and flexibility in various situations. We expect candidates to have good communication skills, responsibility, and an interest in railway operations. We offer a diverse and independent job, opportunities for professional development, and a friendly work community.
Responsibilities
Text copied to clipboard!- Inspecting and selling tickets on the train
- Guiding and advising passengers
- Monitoring passenger safety
- Collaborating with train staff
- Ensuring adherence to schedules
- Managing emergency situations and following protocols
- Collecting and handling passenger feedback
- Enforcing travel rules and regulations
- Preparing reports and documentation
- Participating in training and safety updates
Requirements
Text copied to clipboard!- Basic education and relevant training for conductor duties
- Good customer service skills
- Ability to work under pressure and flexibly
- Good physical condition and endurance
- Responsibility and accuracy in tasks
- Good communication and teamwork skills
- Willingness to work shifts and weekends
- Fluent Finnish language skills; other languages are a plus
- Proficiency with technical devices and systems
- Knowledge of safety instructions and regulations
Potential interview questions
Text copied to clipboard!- What is your experience in customer service?
- Have you previously worked in railway or similar roles?
- How do you act in emergency situations on a train?
- How do you handle stressful situations at work?
- How do you ensure passenger safety?
- Are you willing to work shifts and weekends?
- How do you collaborate with other train staff members?
- What motivates you to work as a conductor?
- How do you handle difficult customer situations?
- Are you willing to participate in ongoing training and development?
